CEO, Dubai Airports, speaker at the Global Art Forum 11
Approximately 1.6 million people experience our airports every week: they are a window on Dubai. Connecting passengers experience a fleeting but impactful glimpse of the spirit of innovation and Arabian hospitality for which Dubai is world-renowned. For those visiting our great Emirate, we set the tone and make that all-important first impression. It is a tremendous responsibility and one we take seriously. Every day we strive to find novel ways to improve passenger experience, matching optimised processes and technology while, ideally, adding in a dash of Dubai-style flair.